Growth paths, competencies, and tools for progression.
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At our 2024 meetup in Piedmont, Italy, we gathered the full team for a workshop to dig into what truly drives success in our roles. While the big-picture competencies—like prioritization, communication, and problem-solving—lined up with industry norms, we realized that how we define them needed to reflect what actually makes someone thrive in our culture.
That’s why for the growth frameworks you’ll see descriptors such as:
These aren’t just skills—they’re what set high performers apart in our company.
These frameworks have been a collaborative effort by all and we’re excited to invite you to use them for your continued growth and success.
Our approach to growth frameworks
Growth paths, levels (and half levels)
Growth tracker: using the framework for development
Customer success growth framework