You proactively move through assigned project tasks by staying across broader project plans and understanding "what happens next" without prompting.

You are beginning to lead smaller projects with predefined goals and deliverables. | You take ownership of projects, managing timelines and deliverables without manager support.

You may partner with others to deliver projects.

You ensure stakeholders are aligned through clear communication and progress updates.

You manage priorities with minimal oversight to deliver outcomes across weeks, with projects occasionally spanning months. | You develop and define project goals and objectives for leadership approval.

You liaise with managers and leadership to ensure project alignment.

You set the standard for project delivery, with approaches being templated and repurposed to elevate the quality of others.

You require very little guidance or supervision on project delivery.

Your projects are business-critical and impact team members at all levels. | | Operations Stakeholder Management | You foster strong working relationships within the People and Operations team.

You act as a liaison on behalf of Float, exchanging standard information with stakeholders, including People and Operations team members, broader Float team members, and managers related to your specialty, such as hiring managers and people managers. | You foster strong working relationships within the People and Operations team.

You act as a liaison on behalf of Float, exchanging standard information with stakeholders, including People and Operations team members, broader Float team members, and managers related to your specialty, such as hiring managers and people managers. | You act as a liaison on behalf of Float, exchanging nuanced information with stakeholders.

You proactively engage stakeholder groups, including People and Operations team members, broader Float team members, directors, and project-specific working groups related to your specialization. | | Operations Systems Management | You proactively take the next steps in processes without prompting and rarely make errors in process or details. | You ensure that guidelines follow standards and regulations, benefiting the entire team.

You proactively evolve processes and documents and are accountable for their quality. | You regularly provide feedback and external references to support the development and quality of internal resources. | | Operations Industry Compliance | You use templated processes to tackle issues and rely on others to determine actions based on guidelines and insights from the Float team. | You have strong knowledge of HR or business principles.

You assess unusual situations and make recommendations that require approval from others.

You apply industry best practices to tackle issues and projects creatively, suggesting new ways of doing things. | You educate others on HR or finance best practices.

You partner with teams outside of People and Operations to resolve high-risk and complex problems. | | Collaboration and Influence | You engage thoughtfully in team discussions through tools like Slack, and Notion or on live calls sharing your thoughts and ideas constructively.

You follow through on assigned tasks that contribute to collaborative projects without oversight.

You seek guidance to navigate cross-functional interactions and understand team dynamics. | You lead cross-functional collaboration, influencing decisions and outcomes with clear communication.

You navigate differing opinions with empathy, resolving any conflicts in a way that strengthens team dynamics.

You identify opportunities to improve collaboration processes and take initiative to implement them. | You lead cross-functional collaboration, influencing decisions and outcomes with clear communication.

You navigate differing opinions with empathy, resolving any conflicts in a way that strengthens team dynamics.

You identify opportunities to improve collaboration processes and take initiative to implement them. | | Customer and Product Knowledge and Sharing | You seek to understand our customers, their needs, and how our product supports them by engaging with available resources and feedback.

You share basic insights about our customers and product within your immediate team when prompted.

You follow established processes to ensure your work aligns with both customer needs and product priorities. | You actively gather and share insights on customer needs and product capabilities to help align team efforts.

You contribute to discussions by providing context on how our product meets customer and business objectives.

You identify gaps in team understanding of customer needs and product functionality, suggesting ways to address them. | You provide strategic insights that help teams align their work with customer and product needs.

You provide actionable feedback to guide teams in integrating customer and product knowledge into their workflows.

You take initiative in disseminating insights across teams by clarifying insights and supporting informed decision-making. | | Strategic Vision and Direction | You seek guidance to understand how your role and tasks fit into the company strategy, taking ownership to align your work with team and company or department goals.

You ask clarifying questions to ensure your work contributes meaningfully to team and company goals. | You take ownership of understanding how your work contributes to the team’s strategy and priorities, proactively seeking clarity when needed.

You demonstrate a developing understanding of cross-department goals, applying this knowledge to your work.

You contribute to the development of your departments strategy by providing relevant insights and feedback within your area of expertise and scope of your role. | You contribute to the development of high-level strategies by offering feedback and insights based on your expertise and understanding of your area of focus.

You focus on delivering on the strategy ensuring your work aligns with goals and priorities.

You collaborate with your manager, team, and cross-functional partners to integrate strategic objectives into your areas of responsibility.

You maintain a clear understanding of how your works supports our companies goals. | | Challenge Status Quo and Innovation | You identify and share where you see areas for improvement in policy or processes. Proposing new ideas that align with team goals and support scalability.

You test and iterate on improvements, incorporating feedback to refine your approach while documenting instructions, checklists, and processes to ensure knowledge retention.

You are supportive, curious, and participate in discussions that question the status quo, fostering a culture of continuous improvement. | You lead efforts to challenge and improve processes, demonstrating a clear understanding of team and company priorities.

You introduce new and innovative ideas that address key challenges and create measurable improvements.

You balance innovation with practicality, ensuring process evolution remains scalable and maintainable. | You provide feedback and encourage peers to explore and adopt approaches that refine existing practices, fostering continuous improvement.

You lead teams in navigating change by offering support and actionable steps to help them adapt and embrace new ways of working.

You refine ways of working, ensuring processes evolve to meet emerging company needs. | | Problem Solving and Decision Making | You identify problems and propose solutions with guidance from others.

You take initiative in experimenting with a solution using a growth mindset.You gather 1-2 data points to support your decisions and seek input from more experienced team members.

You complete tasks effectively by following established processes and frameworks. | You independently navigate complex problems, addressing risks and opportunities with a clear understanding of their impact.

You balance multiple perspectives when making decisions, ensuring alignment with team and company objectives.

You identify and address systemic issues, implementing solutions that prevent recurrence. | You provide tools and frameworks to help teammates develop their problem-solving skills.

You contribute to solving complex, cross-functional challenges by providing clarity, strategic insights, and structured recommendations.

You support decision-making by enabling to make informed decisions by guiding risk, trade-offs, and scalable solutions. | | Prioritization | You proactively identify high-impact tasks and adjust your focus to reflect changing priorities.

You manage your workload to ensure progress on key objectives, seeking help when blocked.

You help collaborators align on shared priorities, contributing to consistent progress in an autonomous environment. | You effectively balance priorities across multiple projects, ensuring sustained momentum despite competing demands.

You adjust priorities dynamically to respond to evolving company needs while keeping long-term objectives in focus. | You effectively balance priorities across multiple projects, ensuring sustained momentum despite competing demands.

You adjust priorities dynamically to respond to evolving company needs while keeping long-term objectives in focus. | | Delivery and Reliability | You consistently deliver high-quality results that align with team and organizational expectations.

You proactively address obstacles, ensuring progress toward goals even through changing circumstances.

You maintain accountability for your commitments, following through on tasks with minimal supervision.

You complete the work to the standards set out and take ownership to seek help if you are not clear. | You consistently deliver high-quality results that align with team and organizational expectations.You proactively address obstacles, ensuring progress toward goals even through changing circumstances.

You maintain accountability for your commitments, following through on tasks with minimal supervision.

You complete the work to the standards set out and take ownership to seek help if you are not clear. | You independently solve complex problems, addressing risks and opportunities with a clear understanding of their impact.

You balance multiple perspectives when making decisions, ensuring alignment with team and company objectives.

You identify and address systemic issues, implementing scalable solutions that prevent recurrence. | | Communication | You tailor communication to different audiences and contexts, ensuring updates are relevant and impactful.

You document key work and insights regularly, fostering transparency and alignment in an asynchronous environment.

You actively seek and offer constructive feedback, using it to build trust and enhance delivery outcomes.

You provide thoughtful, concise updates during check-ins, keeping collaborators informed.

You communicate effectively and succinctly, selecting the right medium based on our tools and processes. | You communicate effectively across teams and stakeholders, ensuring your messaging is clear, accurate, and appropriate for different audiences and contexts.

You consistently document your work and insights in detail, enabling transparency, alignment, and ease of collaboration in an asynchronous environment.

You actively seek and provide actionable, constructive feedback, contributing to improved outcomes and stronger collaboration within your team.

You identify potential communication gaps in your work or team interactions and address them proactively to maintain alignment and efficiency.

Your communication is easy to find and track through our standard tools and processes. | You communicate effectively across teams and stakeholders, ensuring your messaging is clear, accurate, and appropriate for different audiences and contexts.

You consistently document your work and insights in detail, enabling transparency, alignment, and ease of collaboration in an asynchronous environment.

You actively seek and provide actionable, constructive feedback, contributing to improved outcomes and stronger collaboration within your team.

You identify potential communication gaps in your work or team interactions and address them proactively to maintain alignment and efficiency.

Your communication is easy to find and track through our standard tools and processes. | | Include these competencies if you are a people manager 👇 | | | | | Performance and Feedback | | You provide direct, timely feedback to reports, helping them refine their performance and align with expectations.

You address performance gaps with clarity, balancing support and accountability to drive improvement.

You foster a feedback culture by encouraging open conversations and modeling constructive discussions. | You provide direct, timely feedback to reports, helping them refine their performance and align with expectations.

You address performance gaps with clarity, balancing support and accountability to drive improvement.

You foster a feedback culture by encouraging open conversations and modeling constructive discussions. | | Empowerment and Accountability | | You set clear expectations with direct reports, ensuring they understand their responsibilities and performance standards.

You help direct reports navigate challenges by guiding them toward solutions rather than solving issues for them. | You set clear expectations with direct reports, ensuring they understand their responsibilities and performance standards.

You help direct reports navigate challenges by guiding them toward solutions rather than solving issues for them. | | Development and Growth | | You actively support the development of your direct reports by identifying growth opportunities aligned with their strengths and goals.

You provide regular coaching and feedback, helping direct reports build skills and confidence in their roles.You collaborate with direct reports to create development plans that address skill gaps and prepare them for future opportunities. | You actively support the development of your direct reports by identifying growth opportunities aligned with their strengths and goals.

You provide regular coaching and feedback, helping direct reports build skills and confidence in their roles.You collaborate with direct reports to create development plans that address skill gaps and prepare them for future opportunities. | | Relational Leadership | | You build trust with direct reports by practicing transparency, active listening, and empathy in your interactions.

You help direct reports navigate challenges by facilitating open conversations and modeling constructive resolution to issues or challenges.

You foster a positive team environment by encouraging collaboration, psychological safety, and shared problem-solving. | You build trust with direct reports by practicing transparency, active listening, and empathy in your interactions.

You help direct reports navigate challenges by facilitating open conversations and modeling constructive resolution to issues or challenges.

You foster a positive team environment by encouraging collaboration, psychological safety, and shared problem-solving. |